Winners 2024


2024

Best apprenticeship scheme

Boeing

With the global aerospace industry facing a shortage of skilled aviation professionals, and a predicted need for more than 700,000 maintenance technicians worldwide by 2035, Boeing knew it had to develop a pipeline of highly skilled technicians to meet the increasing demand for services and plug the skills gap. The result is the “impre...

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Highly Commended: Mitie

Shortlist: British Airways

Shortlist: Defence Equipment and Support

Shortlist: LABC - Local Authority Building Control

Sponsored by

Best change management initiative

Bank of Ireland

In 2022, the Bank of Ireland completely reimagined and redesigned its performance management approach, delivering significant cultural change for 10,000 employees in a way described as “brave” and “a leading example of good practice in performance management conversations” by the PMAs judges. Before the Thrive initiative was developed ...

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Highly Commended: npower Business Solutions powered by E.ON

Shortlist: ClickTech Solutions

Shortlist: Health Education Improvement Wales with Aneurin Bevan University Health Board

Shortlist: Mitie

Shortlist: Norican Group

Shortlist: Tesco Bank

Best CSR/ESG initiative

MONY Group

The PMAs judges hailed the Moneysupermarket.com Group (MSMG) a “worthy winner of a very competitive category” thanks to its partnership with suicide-prevention charity Campaign Against Living Miserably (Calm).The partnership began in 2022, when 46 per cent of MSMG staff voted to partner the charity. Initially a two-year collaboration, ...

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Shortlist: Bellway

Shortlist: Millennium and Copthorne Hotels

Shortlist: Navigator Gas

Shortlist: SUEZ Recycling and Recovery UK

Best digital/technology initiative in HR/L&D

Bank of Ireland

In 2021, the Bank of Ireland’s (BOI) annual employee engagement survey found that less than half of colleagues (44 per cent) felt they were provided with the resources and opportunities to develop the skills they needed to thrive in a digital environment. The organisation recognised that a lack of data-led insights in areas such as car...

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Shortlist: KPMG UK

Shortlist: Sonova AG

Shortlist: Starbucks & Attensi

Shortlist: Texthelp

Shortlist: Vodafone Group

Best employee experience initiative

Elis UK

The Covid-19 pandemic hit rental and laundry company Elis UK, whose customer base spans the hospitality, workwear and healthcare sectors, hard. Some employees were furloughed due to a significant fall in customer activity and, while the organisation “believed we were supportive, we didn’t know for certain how employees were feeling”. T...

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Highly Commended: npower Business Solutions powered by E.ON

Shortlist: Centrick

Shortlist: Equiniti

Shortlist: UK Health Security Agency - Health Protection Operations Group

Shortlist: Wigan & Leigh College

Best equality, diversity and inclusion initiative (EDI)

Murphy

This holistic EDI programme was lauded by the judges as having an “excellent alignment of objectives, initiatives, annual targets and measurements to strategic goals”. J Murphy and Sons’ People and Social Value Strategy was born out of a skills shortage in the construction and engineering sector, and the civil engineering company’s aim...

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Highly Commended: Transport for Wales

Shortlist: Care Quality Commission

Shortlist: HSBC with VIVIDA

Shortlist: Imperial College Healthcare NHS Trust

Shortlist: Lewisham and Greenwich NHS Trust

Shortlist: MONY Group

Sponsored by

Best flexible working initiative

Phoenix Group

Phoenix Group, a long-term savings and retirement business, sees its approach to flexible working – termed Phoenix Flex – as a “key enabler to our purpose and cultural ambitions”. As a business, it hopes to “help people secure a life of possibilities” and wanted to reflect this when developing its flexible working offering post-pandemi...

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Shortlist: BDO UK

Shortlist: Domestic & General

Shortlist: Sea Salt Cornwall

Shortlist: stc Group

Sponsored by

Best health and wellbeing initiative - private sector

Equiniti

In January 2023, shareholder, retirement and remediation services provider Equiniti introduced Peakon, a new employee engagement platform, which enabled employees to provide feedback on a monthly, rather than annual, basis. The initial health and wellbeing results – one of three core sections of the survey – showed a score of eight, we...

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Highly Commended: Tara Group

Shortlist: Arla Foods

Shortlist: Mott MacDonald

Shortlist: Omnicom Media Group

Shortlist: Tesco Bank

Best health and wellbeing initiative - public/third sector

RSPCA

Praised by the awards judges as “really inspiring”, the RSPCA’s three-year Wellbeing Plan was launched after a 2019 staff survey found that only 37 per cent believed the organisation cared about employee wellbeing (and only 39 per cent agreed that the RSPCA helped colleagues achieve a good work-life balance). These findings – together ...

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Shortlist: City Health Care Partnership

Best HR/ L&D & OD team of the year - private sector

Equiniti

The PMAs judges were impressed by the Equiniti team’s “undeniably strong” results and demonstration of “great resilience” in the face of the entire transformation of the company’s HR function. Equiniti also came out on top of two other categories: the Best People Analytics Initiative and the Best Health and Wellbeing Initiative – Priva...

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Highly Commended: Royal Mail Group

Shortlist: First Bus

Shortlist: Tesco Bank

Shortlist: Vodafone Group

Shortlist: WiseTech Global

Sponsored by

Best HR/ L&D & OD team of the year - public/ third sector

City of Bristol College

In late 2022, City of Bristol College faced seven days of strike action and turnover stood at more than 23 per cent. Sickness was high and morale was low. The college had faced financial cuts and quality pressures from Ofsted, which had given it a “requires improvement” rating for more than 10 years. The organisation, by its own admiss...

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Shortlist: Booster&Development

Shortlist: Imperial College Healthcare NHS Trust

Sponsored by

Best HR/L&D & OD consultancy

EY Lane4

Crowned the “ultimate, unanimous winners” of this category by the PMAs judges, leadership development consultancy EY Lane4 delivered a leadership development programme for transport company First Bus that “clearly demonstrated an impressive, multilayered approach to achieve clearly defined outcomes”.Leadership Lab was a senior leadersh...

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Highly Commended: Project X Partners

Shortlist: Amanda Collins Consulting

Shortlist: Executive Coaching Consultancy

Shortlist: Insight HRC

Shortlist: Let's Talk Talent

Shortlist: Mindset Practice

Shortlist: People Station

Sponsored by

Best HR/L&D & OD supplier

NKD

Australia Post was undergoing a transformation. Faced with declining mail volumes, rising parcel demands and evolving customer expectations, it launched its Post 26 strategy, a comprehensive plan for modernisation. The organisation partnered NKD and developed Our AP Way, a programme that built the foundations for delivering on the broa...

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Shortlist: TalentPredix and Samsara

Shortlist: WildHearts Talent

Sponsored by

Best L&D initiative – private sector

Pandora

Global jewellery brand Pandora introduced its Phoenix strategy for sustainable growth in 2021 but, to support its growth trajectory and ambitious financial targets, the company’s board concluded that investing in leadership would be key.An innovative leadership and development programme was needed to involve all of Pandora’s 3,750 lead...

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Shortlist: ATG Entertainment

Shortlist: British Airways

Shortlist: BusinessFourZero

Shortlist: Citation

Shortlist: PowerON Platforms

Shortlist: Seasalt Cornwall

Sponsored by

Best L&D initiative – public/third sector

The Government Property Agency

To get future ready, the Government Property Agency (GPA), an executive agency of the Cabinet Office, set up The GPA Skills and Specialisms Learning Programme to “raise capability” and “develop core and specialist skills required by all our people”.The long-term project’s aims include: being pan-agency and fully inclusive of all employ...

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Highly Commended: Central and North West London NHS Foundation Trust

Shortlist: Acivico Group

Shortlist: BBC Cymru Wales

Shortlist: Humberside Police

Shortlist: Jobsplus

Shortlist: Maidstone and Tunbridge Wells NHS Trust

Shortlist: National Highways

Sponsored by

Best organisational development or design initiative

SPL | Saudi Post

When an employee engagement survey showed that 40 per cent of staff lacked clarity on their career development – particularly people in roles significantly different to those of their colleagues in the same unit – postage and logistics company SPL knew it had to clarify its talent pipeline. The subsequent initiative, Your Path to Succe...

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Highly Commended: Pandora

Shortlist: Central and North West London NHS Foundation Trust

Shortlist: Equiniti

Shortlist: Landmark Group

Shortlist: Manchester University NHS Foundation Trust

Shortlist: The Government Property Agency

Best people analytics initiative

Equiniti

Equiniti’s implementation of monthly engagement tool Peakon and its use of the findings to drive meaningful, transformational change across the business was lauded by the PMAs judges – who also crowned Equiniti winner of the Best Health and Wellbeing Initiative – Private Sector, and Best HR/L&D & OD Team of the Year – Private Sector – ...

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Highly Commended: Dubai Police Headquarters

Shortlist: BDO UK

Shortlist: Crown Prosecution Service

Shortlist: EY

Shortlist: Virgin Media O2

Sponsored by

Best resourcing initiative

Just Group

Having outsourced its talent acquisition (TA) function, financial services organisation Just Group recognised – following both internal and external feedback – that there was room for improvement. A full end-to-end diagnostic was completed to fully understand the talent acquisition function’s capability and performance in line with del...

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Shortlist: Circle Health Group

Shortlist: Citation

Shortlist: Daisy Corporate Services

Shortlist: Manchester Metropolitan University

Shortlist: Tesco Bank

Best reward or recognition initiative

Seasalt Cornwall

Clothing company Seasalt Cornwall’s award-winning overhaul of its reward package was catalysed by the organisation’s rapid growth, expanding from a small family business to one employing 1,300 people in more than 70 retail stores. The company believed its employees “deserved a reward package that reflected this growth and achievement, ...

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Highly Commended: Dubai Police Headquarters

Shortlist: Bank of Ireland

Shortlist: Manchester Metropolitan University

Shortlist: Savola Foods Company

Shortlist: SUEZ Recycling and Recovery UK

Best talent management initiative

Bupa Arabia

When employee pulse surveys at Bupa Arabia, an associate business of the worldwide healthcare organisation, threw up consistently negative sentiments around lack of growth, promotions and pay concerns, it embarked on a talent management initiative praised by the PMAs judges as “well rounded” and demonstrating a real commitment to peopl...

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Highly Commended: Apadmi

Shortlist: Bank of Ireland

Shortlist: Centrica

Shortlist: Network Rail

Shortlist: Royal Academy of Engineering

Shortlist: Shared Services Connected

Sponsored by

Michael Kelly outstanding student award

Rose Watkins Jones, Impression Digital

In December 2022, Rose Watkins Jones – described by the judges as a “credit to the profession” – introduced a tool called My Manual, a living document to help employees at Impression, a digital growth agency, discover and communicate their working styles, motivations and individuality to help everyone work better collaboratively.The ne...

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Shortlist: Jan Kozak, Envista

Shortlist: Jestina Mpofu, Wiltshire Police

Shortlist: Molly Keers, PwC

Shortlist: Nataliia Dziuba, HRM-BA

Outstanding HR or L&D Apprentice Award

Claire Kimberley, Serco

Claire Kimberley’s introduction of a Neurodiversity for Managers L&D initiative at Serco, a global organisation that partners organisations to deliver a range of government services, was born of the fact “there had previously never been any training materials on this topic [within the organisation], particularly for managers who are su...

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Highly Commended: Donna O'Connor, East Midlands Railway

Shortlist: Catherine Duke-Glover, DS Smith

Shortlist: Mollie Puttock-Jones, Somerset Council

Shortlist: Sophie Hartford, Helen & Douglas House